Returns and ExchangesReturns
Returned packages received at Luxagogo after 14 days will be denied. All packages must be returned using our prepaid shipping labels. Packages that arrive COD will be denied. Because of our select and limited inventory, we cannot offer exchanges at this time. Items must be returned for refund and re-ordered in different sizes/colors. |
Refunds and Processing Time If your package arrives at Luxagogo within the 14-day timeline specified above, your refund will be processed in the original form of payment within 5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Luxagogo. Return Instructions
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